Case Study · Food & Beverage
From 5 tools to one platform, plus a phone assistant that never sleeps.
SNOCKS Coffee ran its digital operations across five separate tools. We consolidated everything into one platform and built features that had not existed before.
The starting point.
SNOCKS Coffee ran its digital operations across five separate tools. Reservations, digital menus, NPS, revenue statistics, event forms and email marketing all worked independently. This meant high recurring software costs and a full-time employee manually combining data from different systems every day.
The solution.
All five tools consolidated into one platform, plus entirely new features: an AI voice assistant answers calls and books, changes and cancels reservations around the clock without staff involvement. Google reviews are answered automatically, and statistics and tip allocations are posted to WhatsApp groups automatically.
From chaos to automation.
Before
- 5 separate tools for reservations, menus, feedback, events & email
- A full-time employee manually combines data every day
- Missed calls mean lost reservations
- Google reviews go unanswered
After
- One platform for the entire operation
- A phone assistant answers calls & books reservations, around the clock
- Reviews are answered automatically
- Revenue reports arrive on your phone automatically
What's inside the platform.
Contact
Find out in 30 minutes where you could improve your margins.
Free AI opportunity assessment: we review your processes and show you which automations will pay off first. No obligation, no buzzwords.
Not ready for a call yet? Take the 3-minute opportunity check for an honest assessment.